Quality management system

Definition of Quality Management System: A quality management system (QMS) is a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.
ISO 9001:2015, the international standard specifying requirements for quality management systems, is the most prominent approach to quality management systems.
While some use the term QMS to describe the ISO 9001 standard or the group of documents detailing the QMS, it actually refers to the entirety of the system. The documents only serve to describe the system.
Types of ISO:
• ISO 9001: sets out the requirement of a quality management system
• ISO 14000: this family of ISO provides practical tools for companies and organizations of all kinds looking to manage their environmental responsibilities.
• 18000: an internationally-used British Standard for occupational health and safety management systems, sometimes erroneously cited as an ISO standard
• 31000: is a family of standards relating to risk management codified by the International Organization for Standardization
• 31010: is a dual logo IEC/ISO, single prefix IEC, supporting standard for ISO 31000 and provides guidance on selection and application of systematic
techniques for risk assessment. This standard is not intended for certification, regulatory or contractual us.
Purposes of QMS:
• Improving processes
• Reducing waste
• Lowering costs
• Facilitating and identifying training opportunities
• Engaging staff
• Setting organization-wide direction
The process of QMS:
Establishing and implementing a QMS
Establishing a quality management system helps organizations run effectively. Before establishing a quality management system, the organization must identify and manage various connected, multi-functional processes to ensure customer satisfaction is always the target achieved. This structure is based largely on the Plan-Do-Check-Act (PDCA) cycle and allows for continuous improvement to both the product and the QMS. The basic steps to implementing a quality management system are as follows:
• Design
• Build
• Deploy
• Control
• Measure
• Review
• Improve
• Design and build
• Control and measure
• Review and improve
Implementing a quality management system affects every aspect of an organization's performance.
Why should you implement QMS?
• Meeting the customer’s requirements, which helps to instill confidence in the organization, in turn leading to more customers, more sales, and more repeat business
• Meeting the organization's requirements, which ensures compliance with regulations and provision of products and services in the most cost- and resource-efficient manner, creating room for expansion, growth, and profit
• Provides a standardized method to achieving continuous improvement that can be used by employees in any department to resolve new and recurring issues • Prevents wasted time implementing ineffective or inferior solutions
• Fosters teamwork through brainstorming and problem-solving
• Inexpensive – Overcome obstacles internally
Within these overarching benefits are advantages like helping to communicate a readiness to produce consistent results, preventing mistakes, reducing costs, ensuring that processes are defined and controlled, and continually improving the organization's offerings.
Elements and requirements of a quality management system:
Although any quality management system should be created to address an organization’s unique needs, there are some general elements all systems have in common, including:
What you get from us:
QMS Consulting
QMS auditing
QMS implementation
QMS Maintenance